Council of Better Business Bureau's BBBOnLine® Privacy Program
Effective since June 10, 2005
Table of Contents:
• Our Commitment To Privacy
• The Information We Collect
• How We Use Information
• Our Commitment To Data Security
• Our Commitment To Children's Privacy
• How To Access Or Correct Your Information
• How To Contact Us
Our Commitment To Privacy
Your privacy is important to us. By participating in the Council of Better Business Bureau's BBBOnLine® Privacy Program we have made a commitment to meet the programs' strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at www.bbbonline.org
The Information We Collect:
This notice applies to all information collected or submitted on the RockwellNutrition.com website. You can order products and email us nutritional questions. The types of personal information collected at these pages are: Name, Address, Email address, Password, Phone number, Credit/Debit Card Information.
On each product page, you can “Email This Page to A Friend” by submitting their name and email. The site will automatically generate a one time email containing the link you recommended and their info will not be used again.
If you order a gift certificate online and have it sent directly to the recipient by providing the recipient's address. In these circumstances, the types of personal information collected are: Name, Address, Email, Phone Number.
The Online Nutritional Evaluation collects a complete dietary intake, height, weight, symptoms, and other personal information which is not shared with anyone but the nutritionists creating your nutritional program. The information collected from you from our site is over a secure server.
The Way We Use Information:
The shopping cart on our site uses "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your products added to your cart at any time.
We use the personal information you provide about yourself when placing an order only to complete that order. Your credit card number is not kept on file unless you request for it to be. The online database will ask you to re-enter a card number each time you make a purchase. We share no personal information except your shipping address to our distributors who ship out your package.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except with our distributor who ships out the packages.
We offer gift-certificates which you can order for another person. Information you provide to us is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use your email address to answer your questions, provide receipts for your purchase, notify you of backorders and shipping information, and occasionally extend a discount offer to save on your next purchase on our site. Our email program by EnFlyer includes a NO SPAM guarantee with an “Opt Out” option clearly marked at the bottom. Opting Out will assure you will never get an email from us again. We never share email addresses with any outside parties.
We do not yet offer the option for weekly or monthly emails, product updates, or news, so your email will not be used for this purpose.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How You Can Access or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by Logging In to your account or contacting us by email or phone.
You can correct factual errors in your information by sending us a request. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 305.757.4500 and toll free 866-757-4500. Or CONTACT US HERE.